With top-tier technology and infrastructure, we stay up to date on everything happening in the backend of your website, including:

• XML sitemap and indexing: the more often Google is able to crawl your website, the more recency signals it sends to the SEO algorithm. In addition to performing monthly checks on your XML sitemap, we resubmit your site for indexing every time a major update is made to its structure.
• Technical SEO checks: a well-performing website is a website that drives traffic and conversions. Our technical SEO experts run crawls to confirm the highest level of performance across Core Web Vitals, as well as optimizing images, setting up 301 redirects, fixing 404 errors, and more.
• Cloudflare CDN: SkyWalk helps deliver a top-tier user experience on your website is easy with Cloudflare CDN. This system caches content for returning users and speeds up page load times by reducing bandwidth usage.
• Monthly plugin updates and plugin management: WordPress, Shopify, and other CMS can be enhanced with the addition of SEO, website speed, and functionality plugins. Our web development experts are able to manage your plugin toolkit, install updates to existing plugins, and seek out and add any new plugins that would further improve your site.
• Uptime monitoring: keeping your site up and running is the first and most important step to making sure your website is performing its function as a key marketing tool.
• Support tickets through Helpdesk: Web Hosting and Support services from SkyWalk give you access to our Helpdesk. Submit support tickets for backend and frontend support, such as changing out images, removing or adding pages – quickly and easily. Our response time is typically within 24-48 hours, depending on the request.

SkyWalk’s website support and hosting services hinge on three pillars: speed, security, and support. As website and marketing experts, we know not only how to keep your website running at its fullest potential, but also how to align it with your marketing efforts and goals. Keep reading to learn more about how we leverage these three principles.

Website speed.

High-speed websites consistently beat lower-speed websites in three main areas: SEO rankings, positive user experiences, and conversion rates.

In terms of SEO, page speed is one of the biggest technical SEO aspects that drives results. Google is more likely to reward well-maintained websites with higher rankings. This is because the algorithm views websites that load quickly as more user-friendly – meaning that users would benefit from seeing these types of sites higher in search results.

Though website speed is a crucial SEO component, it is far from the only factor that Google takes into consideration – if your marketing goal is increasing conversions or brand awareness through organic search rankings, check out SkyWalk’s SEO services page. We offer technical SEO, off-page SEO, on-site SEO, and local SEO services.

Website security.

The Internet is a wide expanse of information, but also digital threats that can take down your website, cause personal and user data leaks, result in hackers gaining access to and control over your digital presence, and more.

SkyWalk’s website security checks neutralize these and other threats with:

• Proactive detection: with years of experience in website development and maintenance, our team is able to spot potential issues and threats before they happen.
• Daily backups: in the case that your site does go down, SkyWalk is able to restore it to its last updated version by reverting back to our latest backup.

SSL certificates and other security measures: SSL certificates exist to authenticate your website and provide data encryption for users. This element is particularly crucial if your website serves an ecommerce purpose, or otherwise asks users for any personal information as part of their journey.

Website support.

One of the direct benefits of investing in website support services from an expert digital marketing agency is the addition of an on-call team of website developers who are able to make changes to your website quickly.

With SkyWalk’s Helpdesk system, you are able to simply send us an email with your change request, and our team is on it! Need to add or replace an image? Not a problem. Looking to change the URL of a page? We’ve got you covered. Adding a new form to the site for a better user experience? We can help you with that, too.

Every Web Hosting and Support service package comes with a set number of monthly tickets, saving you time on keeping your website current, and allowing you to focus on what matters most – keeping your business running smoothly.

As expert marketers, we are able to connect the above principles of speed, security, and support to integrate them into your bigger-picture marketing plan. We align ourselves between teams to ensure that every action taken on your site is one that supports your marketing plan and business goals.